Our data disappeared and (almost) nobody noticed: Incident lessons learned
Michael Tweed (Skyscanner) shares the story of an incident that quietly broke data emission for days, and why none of their alerts (or AI) caught it.
Michael Tweed, Principal Software Engineer, Skyscanner
talk
San Francisco 2025 Sessions
Keynote: Humans, machines, and the future of incident response
Stephen Whitworth, Co-founder and CEO, incident.io
View session
The evolution of incident management
Martin Smith, Principal Architect, SRE, NVIDIA
View session
From error to insight: Human factors in incidents
Molly Struve, Staff Site Reliability Engineer, Netflix
View session
Our data disappeared and (almost) nobody noticed: Incident lessons learned
- Michael Tweed, Principal Software Engineer, Skyscanner
View session
Claude Code for SREs
Kushal Thakkar, Member of Technical Staff, Anthropic
View session
Boundary Cases: Technical and social challenges in cross-system debugging
Sara Hartse, Software Engineer, Render
View session
SEV me the trouble: Pre-incidents at Plaid
Derek Brown, Head of Security Engineering, Plaid
View session
Navigating disruption: Zendesk's migration journey to incident.io
Anna Roussanova, Engineering Manager, Zendesk
View session
What Real Housewives taught me about postmortems
Paige Cruz, Principal Developer Advocate, Chronosphere
View session
Security without speed bumps: Making the secure path the easy path
Dennis Henry, Productivity Architect, Okta
View session