San Francisco 2025 Sessions

Humans, machines, and the future of incident response. How AI impacts the incident lifecycle
- Stephen Whitworth, Co-founder and CEO, incident.io
Your customers want incidents (built in)
- Martin Smith, Principal Architect, SRE, Nvidia
From error to insight: Human factors in incidents
- Molly Struve, Staff Site Reliability Engineer, Netflix
Our data disappeared and (almost) nobody noticed: Incident lessons learned
- Michael Tweed, Principal Software Engineer, Skyscanner
incident.io product showcase
- Pete Hamilton, Co-founder and CTO, incident.io
- Lawrence Jones, Principal Engineer, incident.io
- Ed Dean, Product Manager, AI, incident.io
Claude Code for SREs
- Kushal Thakkar, Member of Technical Staff, Anthropic
Boundary Cases: Technical and social challenges in cross-system debugging
- Sara Hartse, Software Engineer, Render
SEV me the trouble: Pre-incidents at Plaid
- Derek Brown, Head of Security Engineering, Plaid
Navigating disruption: Zendesk's migration journey to incident.io
- Anna Roussanova, Engineering Manager, Zendesk
What Real Housewives taught me about postmortems
- Paige Cruz, Principal Developer Advocate, Chronosphere
Engineering friction - Death by a 1000 PRs
- Dennis Henry, Software Architect, Okta

Boundary Cases: Technical and social challenges in cross-system debugging