San Francisco
London
Meet the speakers
DerekBrownHead of Security Engineering
PaigeCruzPrincipal Developer Advocate
PeteHamiltonCo-founder and CTO
SaraHartseSoftware Engineer
DennisHenrySoftware Architect
AnnaRoussanovaEngineering Manager
MartinSmithPrincipal Architect, SRE
MollyStruveStaff Site Reliability Engineer
KushalThakkarMember of Technical Staff
MichaelTweedPrincipal Software Engineer
TomWentworthChief Marketing Officer
StephenWhitworthCo-founder and CEO
Agenda
Doors open, breakfast and coffee
Welcome
Tom Wentworth, Chief Marketing Officer, incident.io
WELCOME
Humans, machines, and the future of incident response. How AI impacts the incident lifecycle
Stephen Whitworth, Co-founder and CEO, incident.io
TALK
Your customers want incidents (built in)
Martin Smith, Principal Architect, SRE, Nvidia
TALK
Break
From error to insight: Human factors in incidents
Molly Struve, Staff Site Reliability Engineer, Netflix
TALK
Our data disappeared and (almost) nobody noticed: Incident lessons learned
Michael Tweed, Principal Software Engineer, Skyscanner
TALK
Lunch
incident.io product showcase
Pete Hamilton, Co-founder and CTO, incident.io
Lawrence Jones, Principal Engineer, incident.io
Ed Dean, Product Manager, AI, incident.io
TALK
Claude Code for SREs
Kushal Thakkar, Member of Technical Staff, Anthropic
TALK
Boundary Cases: Technical and social challenges in cross-system debugging
Sara Hartse, Software Engineer, Render
TALK
Break
SEV me the trouble: Pre-incidents at Plaid
Derek Brown, Head of Security Engineering, Plaid
TALK
Navigating disruption: Zendesk's migration journey to incident.io
Anna Roussanova, Engineering Manager, Zendesk
TALK
What Real Housewives taught me about postmortems
Paige Cruz, Principal Developer Advocate, Chronosphere
TALK
Engineering friction - Death by a 1000 PRs
Dennis Henry, Software Architect, Okta
TALK
Builder awards
Tom Wentworth, Chief Marketing Officer, incident.io
AWARDS