SEV0 Brand Logo

Incident response in the AI era

Join us on
inLondon

for a day of insightful discussions, networking, and a deep dive into the future of incident response.

Meet the speakers

Agenda

8:30–9:15 AM

Doors open, breakfast and coffee

9:15–9:20 AM

Welcome

Tom Wentworth
Tom Wentworth, Chief Marketing Officer, incident.io
WELCOME
9:20–9:40 AM

Humans, machines, and the future of incident response

Stephen Whitworth
Stephen Whitworth, Co-founder and CEO, incident.io
TALK
9:40–10:00 AM

Rethinking growing engineers in the age of AI coding

Meri Williams
Meri Williams, Chief Technology Officer, Pleo
TALK
10:00–10:30 AM

Break

10:30–10:50 AM

Leading up in a crisis

Adrian Carvalho
Adrian Carvalho, Senior Engineering Manager, Zuari Software
TALK
10:50–11:10 AM

Writing up your most embarrassing failures for the world to see is good, actually

Brian Scanlan
Brian Scanlan, Senior Principal Engineer, Intercom
TALK
11:10–11:30 AM

Picnic's journey from start-up chaos to structured resilience

Katherin Schuppener
Katherin Schuppener, Inbound Supply Chain Lead, Picnic
Luis Almeida Santos
Luis Almeida Santos, Domain Tech Lead, Picnic
TALK
11:30–12:30 PM

Lunch

12:30–1:30 PM

incident.io product showcase

Pete Hamilton
Pete Hamilton, Co-founder and CTO, incident.io
Lawrence Jones
Lawrence Jones, Principal Engineer, incident.io
Ed Dean
Ed Dean, Product Manager, AI, incident.io
TALK
1:30–1:50 PM

Growing on-call

John Paris
John Paris, Principal Systems Engineer, Skyscanner
TALK
1:50–2:20 PM

Break

2:20–2:40 PM

Managing alert fatigue, by setting up SLOs and configuring them effectively to deliver a great customer experience for a reasonable and sustainable time investment

Sam Jewell
Sam Jewell, Staff Software Engineer, Grafana Labs
TALK
2:40–3:00 PM

We should all be declaring more incidents

Martha Lambert
Martha Lambert, Product Engineer, incident.io
TALK
3:00–3:20 PM

Break

3:20–3:40 PM

The day the database disappeared

Claire Knight
Claire Knight, VP Engineering
TALK
3:40–4:00 PM

Leading an SRE/Observability organization through a myriad of changes

Liam Whelan
Liam Whelan, Director of Reliability Engineering, Zendesk
TALK
4:00–6:00 PM

Happy Hour