Meet the speakers
DerekBrownHead of Security Engineering
PaigeCruzPrincipal Developer Advocate
PeteHamiltonCo-founder and CTO
SaraHartseSoftware Engineer
DennisHenrySoftware Architect
AnnaRoussanovaEngineering Manager
MartinSmithPrincipal Architect, SRE
MollyStruveStaff Site Reliability Engineer
KushalThakkarMember of Technical Staff
MichaelTweedPrincipal Software Engineer
TomWentworthChief Marketing Officer
StephenWhitworthCo-founder and CEO
Agenda
8:30–9:15 AM
Doors open, breakfast and coffee
9:15–9:20 AM
Welcome
Tom Wentworth, Chief Marketing Officer, incident.io
WELCOME
9:20–9:40 AM
Humans, machines, and the future of incident response. How AI impacts the incident lifecycle
Stephen Whitworth, Co-founder and CEO, incident.io
TALK
9:40–10:00 AM
Your customers want incidents (built in)
Martin Smith, Principal Architect, SRE, Nvidia
TALK
10:00–10:30 AM
Break
10:30–10:50 AM
From error to insight: Human factors in incidents
Molly Struve, Staff Site Reliability Engineer, Netflix
TALK
10:50–11:10 AM
Our data disappeared and (almost) nobody noticed: Incident lessons learned
Michael Tweed, Principal Software Engineer, Skyscanner
TALK
11:10–12:10 PM
Lunch
12:10–1:10 PM
incident.io product showcase
Pete Hamilton, Co-founder and CTO, incident.io
Lawrence Jones, Principal Engineer, incident.io
Ed Dean, Product Manager, AI, incident.io
TALK
1:10–1:30 PM
Claude Code for SREs
Kushal Thakkar, Member of Technical Staff, Anthropic
TALK
1:30–1:50 PM
Boundary Cases: Technical and social challenges in cross-system debugging
Sara Hartse, Software Engineer, Render
TALK
1:50–2:10 PM
Break
2:10–2:40 PM
SEV me the trouble: Pre-incidents at Plaid
Derek Brown, Head of Security Engineering, Plaid
TALK
2:40–3:00 PM
Navigating disruption: Zendesk's migration journey to incident.io
Anna Roussanova, Engineering Manager, Zendesk
TALK
3:00–3:20 PM
Break
3:20–3:40 PM
What Real Housewives taught me about postmortems
Paige Cruz, Principal Developer Advocate, Chronosphere
TALK
3:40–4:00 PM
Engineering friction - Death by a 1000 PRs
Dennis Henry, Software Architect, Okta
TALK
4:00–4:10 PM
Builder awards
Tom Wentworth, Chief Marketing Officer, incident.io
AWARDS
4:15–6:30 PM