Leading an SRE/Observability organization through a myriad of changes

  • Liam Whelan
    Liam Whelan, Director of Reliability Engineering, Zendesk

London 2025 Sessions

  • Humans, machines, and the future of incident response. How AI impacts the incident lifecycle

    • Stephen Whitworth
      Stephen Whitworth, Co-founder and CEO, incident.io
  • Rethinking growing engineers in the age of AI coding

    • Meri Williams
      Meri Williams, Chief Technology Officer, Pleo
  • Leading up in a crisis

    • Adrian Carvalho
      Adrian Carvalho, Senior Engineering Manager, Zuari Software
  • Writing up your most embarrassing failures for the world to see is good actually

    • Brian Scanlan
      Brian Scanlan, Senior Principal Engineer, Intercom
  • Murphy’s Law is inevitable — Chaos isn’t: Scaling incidents at Picnic

    • Luis Almeida Santos
      Luis Almeida Santos, Domain Tech Lead, Picnic
    • Katherin Schuppener
      Katherin Schuppener, Inbound Supply Chain Lead, Picnic
  • Growing on-call

    • John Paris
      John Paris, Princial Systems Engineer, Skyscanner
  • The story of a breach at Grafana

    • Sam Jewell
      Sam Jewell, Staff Software Engineer, Grafana Labs
  • Staying human while on-call

    • Jeremy Tinley
      Jeremy Tinley, Principal Architect, Etsy
  • The day the database disappeared

    • Claire Knight
      Claire Knight, VP Engineering, Odin
  • Leading an SRE/Observability organization through a myriad of changes

    • Liam Whelan
      Liam Whelan, Director of Reliability Engineering, Zendesk